Forgot something in Delhi Metro? Call helpline

July 31, 2013


New Delhi: With lost credit cards, driving licences, clothes and lunch boxes piling up in their store rooms, Delhi Metro has now set up a new helpline so that people can inquire about things lost-and-found, an official said on Friday.

“Commuters can call the new mobile number 8527405555 to enquire about the belongings lost while travelling in the Delhi Metro,” the official said.The enquiries on this number can be made from 10:00 am to 5 pm daily, except Sundays.

Apart from this new mobile helpline number, the Lost and Found Office at Kashmere Gate Metro station already has another number 011-23860837, where passengers can enquire about lost belongings.

The passengers can also check the website,, which offers a brief description of articles lost-and-found.

“The passenger can approach the respective Metro station within 24 hours of its display on the website to claim the item. After 24 hours, it is moved to the Lost and Found Office at Kashmere Gate station,” the statement said.

According to Metro officials, about 10 items are lost and found on Delhi Metro at its 139 station-network every day.

Delhi Metro, the city’s lifeline, ferries nearly two million passengers on weekdays and makes over 2,800 trips daily.




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