Metro’s service the best, cops’ the worst, Delhiites say

September 2, 2013


Metro’s service the best, cops’ the worst, Delhiites say
NEW DELHI:  Delhiites are happiest with the Delhi Metro Rail Corporation (DMRC) followed by the electricity department and unhappiest with the Delhi Police and the Municipal Corporation of Delhi (MCD) among all the public services.This was revealed during focus group discussions done as part of a perception survey done for the Delhi Human Development Report 2013. In the survey, people were asked to rate their dealings with government officials of various departments with whom they came into frequent contact. In this rating, Delhi Transport Corporation (DTC) and bus services were also given a decent rating.About 79% of respondents rated their interaction with DMRCpersonnel as good. Only about 10% said their interaction was good with Delhi Police and MCD, while over 40% actually rated their interaction with these agencies as poor. While women did not like the city’s transport system in general, they were appreciative of the Delhi metro.

When asked which was the most problematic service or issue, about a third of the respondents across all income categories rated sanitation services as the worst, though the concern was highest in the lower-income settlements. This was followed by water supply, which was rated the worst by a higher proportion of respondents in the three lowest income brackets indicating the problems faced by them with regard to availability of water in their localities. This revealed the wide disparities in the provisioning of basic services in terms of both quality and quantity. A sizeable proportion also rated bad roads and safety as problems in their areas.

Children cited lack of open spaces to play and quality of education and schools as their most pressing problems. For the elderly, the greatest concern was lack of pension and income security. The men surveyed disliked the city’s poor sanitation, open sewers and drains and water supply the most, while women listed safety, alcoholism and transport hassles as the things they disliked the most in Delhi.

The survey revealed that vulnerable sections like women, elderly, scheduled castes and the uneducated are more dissatisfied, which ties in with the survey showing how poorer localities and weaker sections are more deprived of basic services, safety and security.

Delhi Metro Rail Corporation awarded IMS certification for operation, maintenance

September 2, 2013



NEW DELHI: The Delhi Metro Rail Corporation(DMRC) has been awarded Integrated Management System certification which is in accordance with international standards.

The certification and audit body from KBS Certifications Services assessed the IMS in Delhi Metro and found it to be in accordance with the requirements of the standards of International Organisation for Standardisation (ISO) and the International Occupation Health and Safety Assessment (OHASAS) series.

“It has been found that DMRC is in accordance with the ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 standards,” a DMRC spokesperson said.

The scope of this certification entails Operation & Maintenance of Line 2 comprising 34 Metro Stations from Jahangirpuri – HUDA City Centre Metro corridor.

This also includes the Khyber Pass and Sultanpur depots catering to the operational and maintenance requirements of the Rolling Stock (Metro Trains) on the line.

ISO certification implies fulfilment of Quality Management System (QMS) in achieving customer satisfaction for passenger service while OHSAS demonstrates the conscious determination of the organisation to safeguard its employees and the environment from harmful incidents and potential hazards within an organisation.

Earlier this year, the O&M Wing of Delhi Metro had adopted ISO 50001-2011 Energy Management System (EnMS) which provided a framework for developing strategies that help organisations to effectively manage their energy use.




Delhi Metro Rail Corporation likely to clear UP, Haryana plans

September 2, 2013

Dipak Kumar Dash, TNN |


NEW DELHI: The Delhi Metro Rail Corporation (DMRC) board is likely to clear extension of two Metro lines -one in Noida and another in Faridabad – on Friday. Government sources said extensions of the Metro line from Noida City Center to Sector 62 and YMCA Chowk in Faridabad to Ballabhgarh have been included in the board’s agenda.The two projects are on the table a few weeks after Delhi chief minister Sheila Dikshit objected to DMRC taking up new projects outside the national capital claiming that the agency has a lot of work to finish within the city.

Early this week, a sub-committee had cleared both the Noida and Faridabad projects. “Once the board clears them, work will start. Extension of Metro is essential for the entire NCR. Centre has already made this clear,” a Union urban development ministry official said.

Though DMRC officials did not divulge estimated costs of the two projects, ministry sources said in these cases, 80% of the investment will come from state governments – Uttar Pradesh and Haryana.

The 6.7km Noida City Centre-Sector 62 link would be completely elevated. The route will have six stations at sectors 34, 52, 59, 61, 62 and Electronic City (NH-24, Ghaziabad border).

The authority had also proposed another extension route – 3.9km stretch between Kalindi Kunj and Botanical Garden having two stations.

In the case of Faridabad, Haryana has pushed for extension of the Metro track by 3.2km from YMCA Chowk to Ballabhgarh for better connectivity. At present, the work on 14km Badarpur-YMCA Chowk stretch is on and it is likely to be operational by 2016 when Delhi Metro’s Phase-III will be completed.

“Our endeavour has been to improve connectivity of our cities with Delhi for greater economic activity. Smart and seamless connectivity pushes development across the region, which is our focus of taking up the case for extending Metro link to Ballabhgarh,” said Haryana CM’s son Deepender Singh Hooda, who is also the MP from Rohtak.


Delhi Metro Rail Corporation takes over Airport Express

September 2, 2013


NEW DELHI: The Delhi Metro Rail Corporation took charge of Airport Express Metro on Monday. Even though DMRC is responsible for the management of the airport line hereafter, Reliance Infra staff will continue to provide technical support. Around 500 employees from Reliance will now work for DMRC until a new plan is rolled out to make the IGI line financially viable.DMRC officials said the project is running at a loss of about Rs 4 crore. “Balance sheets of Reliance Infra show the Metro line is being run at a cost of Rs 7 crore monthly but the income from it is only about Rs 3 crore,” Sharat Sharma, DMRC director (operations), said.

On Monday, DMRC showcased the Metro line to media by taking reporters on a ride from Shivaji Stadium to Dwarka Sector 21. Most stations on the line were deserted. “We are happy DMRC has taken over. This is our second ride on this line and it’s very comfortable. We don’t even mind the high fares,” said Manju V, an accountant who boarded the train from the airport. Other passengers, too, said that the line should continue but more stations should be added.

While DMRC will have an equally tough time running the 22.7km line at a loss of about Rs 4 crore, officials said they are brainstorming ideas to help make it profitable. “We have not arrived at a decision. We have just taken over operations so that there is less inconvenience to commuters,” added Sharma. He said it’s too early to comment on if there will be a change in fares.

The line, which is the nation’s first public-private partnership in the Metro sector, has been beset by controversy ever since it began operations in February 2011. Services were suspended from July 7, 2012, to January 22, 2013, due to technical problems and, after reopening, the speed was cut to 50kmph, resulting in a fall in ridership from anything between 20,000 and 21,000 per day to about 10,000.


Rainwater harvested at 63 stations: Delhi Metro Rail Corporation

September 2, 2013


NEW DELHI: In response to allegations that it was not carrying out rainwater harvesting at (RWH) its elevated stations, Delhi Metro Rail Corporation submitted an affidavit to the National Green Tribunal on Friday claiming that it was carrying out RWH at 63 of its 105 elevated stations. At stations where no RWH was being carried out, such structures were not feasible it claimed.


“Out of 105 elevated stations constructed up to Phase Il, RWH system has been installed on 63 stations. Since many of the stations are situated over main roads and congested areas, it was not possible to construct underground tank for storage of rain water,” said the affidavit. It added that some stations were close to the Yamuna where the water table in monsoon is less than 8 m. At such places no RWH has been done.Petitioner Vikrant Kumar Tongad claims RWH is not installed at most places and at the places where it does exist, it is not maintained. “In an RTI response DMRC said ‘proper soak pit are provided in median of metro line from Shahdara to Dilshad Garden and Janakpuri West- Dwarka Sec-9.’ I visited the Sector 11 and Sector 14 Dwarka stations and found that RWH systems were not working. At other stations no rooftop RWH was in place,” said Tongad.



Metro Phase III to go over rail tracks, flyover

September 2, 2013


NEW DELHI: DMRC, in Phase III, will attempt to construct over a railway line as well as two loops of a flyover. The elevated corridor (or viaduct) of the under-construction Janakpuri West-Botanical Garden section of Delhi Metro will pass over the Delhi-Mumbai railway tracks as well as the Modi Mill flyover. The flyover is located between the turning to Okhla Phase III and Ishwar Nagar Metro stations.The challenge, says Delhi Metro spokesman Anuj Dayal, is the acute lack of space for construction at this location. “Between these two Metro stations, which will be located about 1km from each other, our engineers are going to encounter two major construction-related challenges: crossing the busy Delhi-Mumbai railway corridor and the two important loops of the Modi Mill flyover,” said Dayal.

The DMRC is planning to install a steel bridge to cross the railway corridor, which has five tracks. “The installation of a steel bridge will cause minimal disruption to the railway operations below. This bridge will cross the tracks at a height of about 17m,” said Dayal, adding that the Delhi Metro is still awaiting permissions for starting the construction over the railway lines.

After crossing the rail tracks, the viaduct will pass over two loops of the Modi Mill flyover which lead to the two sides of the Mathura Road below — towards Ashram and Badarpur. “The construction work over both these crucial loops will be carried out without causing any disruption to the traffic below,” said Dayal. While the length of the span crossing over the first loop towards Ashram will be 34m, the length over the second loop towards Badarpur will be 37m.

“The construction of this portion of the viaduct has already started. This stretch of the viaduct — over the two loops of the Modi Mill flyover — is expected to be completed by the end of October,” Dayal added.

Delhi Metro launches mobile application

September 2, 2013

Indo-Asian News Service |

New Delhi: Delhi Metro today said its commuters using smartphones can get to know fares and train timings with the help of a new mobile application that can be downloaded from its web site.”The application will provide information about nearest metro station, fare, timings of last and first train at stations, travel time, route information, metro map and parking availability on the station premises,” Delhi Metro managing director Mangu Singh said.

The mobile application can be downloaded by commuters who have iPhone and android phone. The users can also find tourist spots near metro stations.


Officials told to use LEDs

August 16, 2013

DC |


Visakhapatnam: Principal Secretary of Municipal Administration & Urban Development Dr Sailendra Kumar Joshi suggested that GVMC officials prepare a proposal on comprehensive transport system for the future traffic needs of the city.

He advised officials to replace existing street lights with LEDs as it would cut down 50 per cent of the expenditure.

He held a review meeting with officials here on Saturday. When officials told him that they would prepare a plan for eight BRTS corridors in and around the city with an estimated expenditure of Rs 2,200 crore, Joshi advised them to prepare the plan covering all areas of the corporation.



Intelligent traffic system mooted

August 16, 2013

DC | S.N.V. Sudhir

Picture for representational purpose only.

(Picture for representational purpose only.)

Visakhapatnam: The Greater Visakhapatnam Municipal Corporation proposed to implement an Intelligent Traffic System (ITS) as part of the Sustainable Urban Transport Project in the city for meeting future traffic needs.

Officials placed the proposal in the City Development Plan to be implemented during 2013-2020. The system is now being implemented in Indore, Mysore, Pune, Naya Raipur, and Pimpri-Chinchwad in Maharashtra, according to officials.

Increasing traffic has resulted in increased problems like traffic jams, delay, accidents, pollution, etc, that pose a potential threat to the productive efficiency of the city population. The decadal population growth of 75 pc observed between 1991-2001 in the city and the urban agglomeration is also expected to increase to 35 lakh by 2021.

The registered growth of vehicles in the city between 2000 and 2006 was also estimated at 9 pc per annum. About 4.5 lakh registered vehicles were plying on the city roads in 2007, 90 pc of which are cars and motorised two-wheeler vehicles with 3 lakh trips.

Now, the number has increased to around 6.5 lakh and the projected travel is predicted to grow to 29 lakh trips per day by 2021. The GVMC has already taken up the BRTS project with two corridors.

The Government of India, in partnership with the Global Environment Facility (GEF), the World Bank and UNDP, has initiated the Sustainable Urban Transport Project. Basically, the proposed Intelligent Traffic System is aimed at the integration of ITS components into the proposed BRT system to improve travel time, accessibility, ease of use, and environmental impact.

Traffic signal prioritisation, centralised traffic control centre, surveillance and detection system with sensors and other facilities would be provided under the Rs 785-cr project.




Delhi: After delays, e-challan finally sees light of day

August 14, 2013

HT Correspondent, Hindustan Times  New Delhi,


The much-awaited e-challan project of the traffic police has finally kicked-off in the city though the official inauguration of the project will take place at the end of this month.

“We made all 1,200 e-challan devices operational a few days ago. However, certain technical glitches remain which are being sorted out. We hope to formally launch the project by end of the month and make available the e-payment option in the devices,” said Anil Shukla, additional commissioner of police (traffic).

 On Sunday, the police issued 2,239 e-challans to traffic violators in the Capital.

The e-challan has replaced a traffic policeman’s age-old challan book. It aism to help the police catch repeat offenders as it will be linked to the central database and will provide the policeman a record of previous traffic violations, if any. Traffic police claim the device will enable them to raise at least Rs. 120 crore per annum through e-challans, about three times the average annual amount of Rs. 45 crore.

With the launch of this project, Delhi has joined the league of Hyderabad, Bangalore, Chennai and Mumbai, where such a system is already in place, though sources said the devices are showing some glitches like heating up and connectivity problems.

The hand-held devices have been distributed among policemen in all traffic circles and are together likely to generate nearly 2,500-3,000 challan receipts every day, said a senior traffic police official.

The police have also received a go-ahead for the e-payment gateway from the ministry of home affairs and have tied up with State Bank of India for the facility, said officials.

The e-challan project had faced a number of administrative and technical roadblocks. These included the machine malfunctioning due to weather conditions and the inability of policemen to operate the devices.



« Previous PageNext Page »